Message from the CEO:
Steadfast in Mission, Focused on Impact
At La Clínica, we prioritize patient well-being, coordinated multi-disciplinary care models, and evidence-based practices. While traditional models of care incentivize providers to deliver more services, we are focusing on value-based care—achieving better outcomes with more effective and efficient interventions. This year, from pioneering value-based care to addressing the social determinants of health, our work has reached new heights thanks to the unwavering support of our donors and partners and to the steadfast focus of our provider care teams working in unison on behalf of patients and the community.
Data-Driven Innovation and Excellence
In an era where outcomes matter more than ever, La Clínica has emerged as a leader in value-based care. Out of nine key health indicators tracked through our electronic health records system, we’ve hit eight—a notable achievement shared by only a handful of providers. Our partnership with Alameda Alliance for Health, the County’s managed health care plan, continues to support building the infrastructure for broad-based community health that can be measured. Yet numbers only tell part of the story. Behind every data point is a life uplifted: a diabetic patient receiving medically tailored meals through our Food as Medicine program, a family connected to housing resources after a screening revealed housing instability, a child whose tooth decay is no longer interfering with learning at school. By partnering with other organizations that provide vital education, housing, transportation, and other services, we’re helping patients access care within a broader ecosystem of social service delivery.
We’re not just health care providers. We’re translators, navigators, and sometimes, lifelines.
A Workforce Reflecting Our Community
The health care worker shortage crisis has made hiring a challenge nationwide—but La Clínica has turned this challenge into an opportunity. We are steadfast in our belief that when our team reflects the community, trust grows. When there is trust between provider and patient, everyone benefits. That’s why we’ve continued to expand our care teams to include community health workers (CHWs), in addition to creating a pipeline that stretches from high school internships to Stanford’s psychiatric training program. Our CHWs bridge a systemic gap between healthcare and social service providers—a model so effective that even major hospitals are taking notice. The model transforms lived experience into improved patient outcomes while also helping expand the capacity of our entire care workforce.
Tandem Partners: Innovation and Prevention
Through more than 5 decades of service delivery, we know that investing in prevention and innovation is how we will meet the challenges of the future. These values pulse through the veins of every program. New ambient AI technology lets providers focus on patients, not paperwork. Our mobile mammography van’s appointments are always filled—proof that meeting people where they are can lead to early cancer detection and save lives. Enhanced Care Management, our program for high-risk patients, reduced ER visits by connecting individuals to primary care “homes.” Our peer counselors in our eight school-based health centers make care relatable by engaging teens with creative care ideas such as hosting “Batman Day.”
Paving the Road Ahead
At La Clínica, we believe health care is a right—not a privilege. But it’s not just about delivering health care. It’s about delivering healthcare with excellence and compassion. So, our boldest next frontier is our commitment to an integrative system of care for our patients. That is why we continue to break down silos between physical, mental, and social care: healing the whole person demands working in tandem within a broader ecosystem of care, where we serve as the “connective tissue” that runs through the entire system.
Nonetheless, our work is not without its challenges. Through it all, the support of our community continues to fuel our passion and our mission. Because of you, we don’t just adapt to challenges—we anticipate them and overcome them. As one team member put it: “We’re not just health care providers. We’re translators, navigators, and sometimes, lifelines.” Join us as we write the next chapter where we’re not just transforming systems, we are transforming lives.
¡Sí se puede!
Jane García, La Clínica CEO